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Privacy Policy

Last updated: June 28, 2026

1. Information We Collect

FrameLab collects only the minimum information necessary to deliver purchased digital products:

• Email address — provided during checkout via our payment processor (Creem)
• Order information — product purchased, transaction ID, and timestamp

We do not collect or store payment card details. All payment processing is handled securely by Creem, our Merchant of Record.

2. How We Use Your Information

Your email is used solely to:

• Deliver purchased digital products and license keys
• Send order confirmations and receipts
• Provide customer support

We do not send marketing emails without your explicit opt-in.

3. Data Storage & Security

Order records are stored securely and retained only as required for accounting and tax compliance. Our products run entirely offline on your computer — no usage data, analytics, or telemetry is transmitted.

4. Third-Party Services

We use Creem as our Merchant of Record for payment processing. Their privacy policy is available at creem.io/privacy. We do not share your data with any other third parties.

5. Your Rights

You have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at the email below. We will respond within 30 days.

6. Contact

For privacy-related inquiries: 22493321@qq.com